
Managing Distressed Behaviour – Day 1 & 2 Training in Surrey


Saturday, May 3 & Saturday, May 24, 2025, 9:30 am – 3:30pm
Day 1: Presented by Allison Balfour
Day 2: Presented by Allison Balfour & Julie Grundy
Managing Distressed Behaviour: Using Low Arousal Approach
This in-person course, presented by ACT in partnership with Studio 3 Canada, is crafted to underscore practical, non-confrontational methods for both preventing and aiding individuals at risk of or encountering significant distress while displaying behaviours that may be challenging. Attendees will delve into an array of topics including an Introduction to Low Arousal Approaches, encompassing interaction, defusing, and distraction strategies, alongside an exploration of Debriefing: its necessity and techniques. Legal considerations and policy roles will be explained. Participants will gain insights into carers’ tolerance levels and responses to distressed behaviour, understanding the causes behind such behaviour, while acquiring strategies for effectively supporting with and managing behaviours of concern.
Training will be in-person at the Surrey Campus of Kwantlen Polytechnic University, in the Maple Building, room 2810 (view campus map). This course is facilitated by a certified instructor.
Catering will be provided.
Questions? Please email Allison Balfour at [email protected]
For: All audiences
Please add both tickets if you’d like to attend both days of training.
Day 1 Session details: A Framework for Understanding Distressed Behaviours
May 3, 9:30 am – 3:30 pm
- Legal issues and the role of policies
- Carer’s levels of tolerance and response to distressed behaviour
- Causes of distressed behaviour
- An Introduction to Low Arousal Approaches (including interaction, defusing, and distraction strategies)
- An introduction to debriefing (why it is necessary and how to do it)
- Managing (supporting) versus changing (long term) behaviours
Day 2 Session Details: Gentle Physical Skills
May 24, 9:30 am – 3:30 pm
- Group Participation Exercises
- The Principles of Non-aversive Physical Skills
- Physical Avoidance Skills
- Non-physical and Physical Low Arousal Skills in Practice
- Roleplay – Defusing skills